The Fifteen Reasons Why You Will have Peace of Mind with PCG.

• 1. All work is 100% guaranteed                                                       
  2. Experience
  3. Highest quality service and materials
  4. State of the art equipment
  5. Superior quality workmanship
  6. Honest, dependable labor
  7. Supervised employees
  8. Regularly scheduled inspections
  9. Bonded and Insured employees
  10. Safe cleaning procedures
  11. 24-hour communication
  12. Immediate response to extra requests
  13. Planned maintenance programs
  14. Modern methods used to clean
  15. Reasonable and competitive fees    
  
  Janitorial Housekeeping:
  1, 2, 3, 4, 5, 6, or 7 times per week service available - or -
  Once or twice per month or One time
  
  PCG Building Services has been providing quality janitorial service since 2000. We have the experience and the knowledge to get the job done. PCG has developed policies and procedures to insure total customer satisfaction. We have identified several areas of concern that facility managers face when contracting a cleaning company. As a result, PCG has developed the solutions to these concerns. Thus making PCG the premier contract cleaning company in Northern Kentucky and Cincinnati. Concern # 1
  Are they dependable and reliable?
  
  YES. We have built our company based on personal attention to our clients, service and quality. PCG employees are part of an ongoing, extensive personnel training program that we have taken pride in developing, which includes rapid response time. There are four levels of supervision. They include Area Supervisors, Customer Service Representatives, Sales Persons and PCG Executives. Along with the actual cleaners themselves, we all work together to ensure the best quality of service. Recent advances in telecommunications allows PCG to track our employees and alerts us of a tardy employee or an absence. A trained replacement will be sent to clean your workplace that same day.
  
  
  Concern # 2
  Do they pay attention to detail?
  
  YES. A detailed checklist is completed on every visit with follow-up inspections during weekly management visits. Our employees receive on going training with emphasis on paying attention to details.
  
  
  Concern # 3
  Will I ever see or hear from the cleaning company?
  
  YES. Weekly visits by PCG owners are scheduled with designated customer contact personnel to ensure total customer satisfaction. We will provide you with a log book in which you can leave a note to the cleaner if you have a concern or special request. It will be addressed on the next scheduled cleaning of your facility.
  
  
  Concern # 4
  When I call the cleaning company will some one answer the phone? or will I get an answering machine.
  
  YES and NO. We are available 24x7. Each customer has direct access to the owners via cell if we are not available in the office. We are always available.
  
  
  Concern # 5
  Will I know who has access to and be cleaning my facility?
  
  YES. Our clients are introduced to our managers and cleaners. We are all dedicated to providing the best possible service.
  
  
  Concern # 6
  Can PCG provide all of my janitorial service needs?
  
  YES. PCG can provide all of the following services: Daily Cleaning, Carpet Cleaning, Floor Refinishing or Resealing, Buffing Floors, Window Cleaning and Re-lamping. These services can be included in the monthly invoice or invoiced per occurrence. In addition PCG can inventory, order and supply your company with all paper products, hand soaps, hygiene products, air fresheners, light bulbs and any other janitorial maintenance product you may need.